Case Study: Agentic Feature Delivery — User Registration & Admin Approval System

This case study documents the complete lifecycle of delivering a production-grade user registration and administrative approval workflow using a multi-agent AI team with human-in-the-loop governance. It covers team orchestration, a live model failover event, and a rigorous financial ROI analysis comparing agentic delivery against traditional engineering.

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1. Feature Specification

Business Requirement

The QE Strategy Docs portal required a self-service user onboarding mechanism. Previously, new users had to email an administrator to receive a voucher code. The goal was to replace this manual process with: